Terms of Service

These terms are an agreement between SendScripts.to, a sole proprietorship owned by David Sellers ("SendScripts.to", "we", "us") and the person or business that signs up for SendScripts.to ("you", your "studio"). By creating an account or using SendScripts.to you agree to them, to our Acceptable Use Policy and to our Data Processing Agreement, which is part of these terms. Our Privacy Policy explains how we handle personal information.

1. What SendScripts.to is

SendScripts.to is software for voiceover artists. It gives your studio pages where your clients write and send scripts, an inbox to manage orders, tools to deliver reads and collect approvals, messages, a rate card and invoices.

SendScripts.to is a tool, not a marketplace or agency. We don't find you clients or find clients a voice, set or approve your prices, take a fee from your jobs, hold or pass on payments between you and your clients, or provide voiceover services ourselves.

2. Your account

• You must be at least 18 and able to enter into a contract. If you sign up for a business, you confirm you're allowed to bind it.
• Keep your sign-in details secure. We recommend two-factor authentication or a passkey. Tell us at once at legal@sendscripts.to if you think someone else has used your account.
• You can add people to your studio (seats). You're responsible for what they do in SendScripts.to, and for removing them when they should no longer have access.

3. You and your clients

We are not a party to any agreement between you and your clients. Everything about the work you do for them is between you and them, including:

• the services you provide, their quality and when you deliver them
• your prices, quotes, rush fees, re-read policies and invoices, and collecting payment
• the usage rights, licences, terms and markets for your reads, and any union rules that apply
• taxes on what you charge
• anything you promise your clients, and any dispute with them

You're responsible for telling your clients anything the law requires you to tell them, and for having the right to email them and to hold the information they give you. For your clients' personal information, you decide why and how it's used, and we process it on your behalf under the Data Processing Agreement.

We show your clients a short line on your pages saying that SendScripts.to provides the software, and ask them to accept our Client Terms.

Rate card templates, suggested rates and example re-read policies in SendScripts.to are starting points only. They aren't legal, tax or business advice, and you decide what to charge and on what terms.

4. Your content

"Your content" means everything you or your clients put into SendScripts.to: scripts, audio, logos, cover images, reels, bios, messages, attachments, pronunciation guides, client details, rates and invoices.

• You keep ownership of your content, and your clients keep ownership of theirs. These terms don't give us any rights to it except the ones below.
• Our licence. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display your content only as needed to run, secure, support and improve SendScripts.to for you, including showing it to the clients and team members you choose. The licence ends when your content is deleted, except for copies in backups until they expire.
• Your rights. You confirm that you and your clients have the rights needed to put your content into SendScripts.to and to let us handle it this way.
• Confidentiality. We treat scripts, audio and client details as confidential. We don't sell your content, use it to advertise, or share it except with our Subprocessors to run the service, or when the law requires.
• Public brand files. Logos, cover images, reels and bios you add to your client page are meant to be public, and anyone with your link can see them.

5. When we look at your data

Our staff open your studio's content only to support you when you ask, to keep SendScripts.to secure, to investigate a breach of these terms, or when the law requires it. Every such look is recorded in an audit log. Support staff can sign in as your studio's owner ("View as") to see what you see; this is logged too.

6. Acceptable use

Follow the Acceptable Use Policy. In short: no unlawful, infringing or harmful content, no spam through our email, no malware, and no attempts to break, scrape or overload the service.

7. Plans, trials and billing

• Plan. One plan with every feature, at the price on our pricing page (currently $29 a month or $290 a year), with the limits shown there. You can buy add-ons for more storage, active clients, seats or studios, at the prices on our pricing page.
• Free trial. New studios get a 30-day free trial with no card. When it ends, your account becomes read-only until you subscribe: you can still sign in, read your inbox and download your reads, but your client pages stop taking new scripts and you can't upload. We email you 7 days and 2 days before the trial ends.
• Renewal. Subscriptions renew automatically each month or year until you cancel. You can cancel at any time in your billing settings; you keep access until the end of the period you've paid for.
• Payment. Our payment processor charges your card. Prices don't include taxes, which we add where the law requires. If a payment fails we'll retry and email you; if it still fails, your account becomes read-only as at the end of a trial.
• Refunds. We don't refund part-used periods, except where the law requires.
• Price changes. We'll email you at least 30 days before a price change affects you, and it applies from your next renewal after that.
• Limits. If you go over a limit, we'll email you and give you 14 days to buy an add-on or get back under it. After that, you can't add more of the thing you're over on: no new clients, studios or seats, and no new uploads while you're over on storage. Everything you already have keeps working, and your clients are never stopped: they can still send scripts, order again, use their delivery pages, approve and download. One exception for storage: you can still upload re-reads your clients ask for, up to 5 GB over your plan. Past that, those uploads pause too, and we'll email you. If you get back under a limit and go over it again, you get a fresh 14 days only if you stayed under for 30 days; otherwise the stop applies straight away.
• Founding studios. If you took one of the first 100 founding numbers, you pay the founding price for the plan (currently $19 a month) for as long as your subscription stays active. If a payment fails, you have 30 days to fix it and nothing changes. If you cancel, or let your subscription end, the founding price ends with it. Come back within 30 days and we'll put it back. After that, you pay the current price. The same 30 days apply if your free trial ends without a subscription. The founding price belongs to the person who took the number, not to the studio: if you hand your studio to someone else, you keep the rate on the studio you own, and the new owner pays the list price. Founding numbers go only to confirmed accounts, one per person, and we may withdraw a number taken in breach of these terms. Add-ons are charged at list price.

8. Storage, retention and deletion

• Your settings. SendScripts.to deletes approved audio after the retention period you choose in Studio settings, and warns you first. Orders you move to the trash are deleted for good after 30 days.
• After a trial ends or you cancel. Your account becomes read-only. When your trial ends without a subscription, we delete your studio 30 days later. When a subscription ends, we delete your audio and uploaded files within 60 days, and the rest of your studio within 90 days. Subscribe again inside those windows and everything still there is restored. We email you two weeks before each deletion. You can ask us to delete everything sooner. The invoices you sent your clients are part of your studio and go with it, so download any you need to keep. We keep our own billing records of your subscription (what we charged you, and when) for 7 years because tax law makes us; they hold none of your scripts, audio or clients.
• Backups of our database are kept for up to 7 days, so a copy of deleted data can sit in them for up to 7 days more.
• Keep your own copies. SendScripts.to isn't a backup or archive service. Download anything you need to keep.

9. Email we send for you

SendScripts.to emails your clients on your behalf (order confirmations, reads ready, messages, invoices), with replies set to go to you or to the order. You're responsible for having the right to email them. We can't guarantee that any email arrives, and we may limit sending to protect our email reputation.

10. Other services

Some features use other services, such as the FCC's public station lookup. We aren't responsible for them or for the accuracy of what they return.

11. Beta

SendScripts.to is in beta. Features may change or be removed, and some may not work as expected. We'll tell you in advance about changes that take away something you rely on.

12. Suspension and ending your account

We may suspend or close your studio if you seriously or repeatedly break these terms, if you don't pay, or if we must to comply with the law or protect other users or the service. Where we can, we'll tell you first and give you a chance to fix the problem. While a studio is suspended, its client pages stop taking scripts but delivery pages keep working. You can close your account at any time.

13. Disclaimers

SendScripts.to is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that SendScripts.to will be uninterrupted or error-free, that emails will be delivered, that read-time estimates are exact, or that stored files can never be lost.

14. Limitation of liability

To the extent the law allows:

• Neither of us is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, clients or data.
• Our total liability for all claims relating to SendScripts.to is limited to the greater of the fees you paid us in the 12 months before the event that caused the claim, or US$100.

These limits don't apply where the law doesn't allow them to.

15. Your indemnity

You will defend and indemnify SendScripts.to, a sole proprietorship owned by David Sellers and its people against third-party claims, and the costs and losses that come from them, arising out of: your services or your dealings with your clients; your content, including any claim that it infringes someone's rights; your taxes; or your breach of these terms or the law.

16. Changes to these terms

We'll email you at least 30 days before a change that materially affects you takes effect. If you don't agree, you can cancel before then.

17. Law and disputes

These terms are governed by the laws of California, USA, and disputes will be heard in the courts of California, except where the law where you live gives you the right to bring a claim in your local courts.

18. General

These terms, the Data Processing Agreement, the Acceptable Use Policy and the Privacy Policy are the whole agreement between us about SendScripts.to. If part of them can't be enforced, the rest still applies. You can't transfer these terms without our consent; we may transfer them if our business is sold or reorganised, and we'll tell you. Neither of us is responsible for delays caused by events outside our reasonable control.

19. Contact

SendScripts.to, a sole proprietorship owned by David Sellers, [Address]. legal@sendscripts.to